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Creative Cottage Crafts
PO Box 4002 
Taree DC  NSW 
2430  Australia 
Ph - (02) 6552 1843
Int Ph - 612 6552 1843
 Fax - (02) 6552 1846
Int Fax  - 612 6552 1846
mail@creativecrafts.com.au

Privacy Policy

Creative Cottage Crafts

creativecrafts.com.au
PO Box 4006 TAREE DC
NSW 2430, Australia
www.creativecrafts.com.au

(ABN 21694738702)

Protecting the privacy of our customers is very important to us. To give you the best possible service means we must collect information from you. The following information describes procedures for collection, use and dissemination of personally identifiable information about our customers.

CREDIT CARD INFORMATION

Credit card information collected on our website is through a secure server who uses the latest technology to encrypt your details. At no time does Creative Cottage Crafts hold or store your credit card details after an order has been sent, Credit card details kept for our monthly Card Design membership are stored securely according to Australian Legislation, and are immediately destroyed when membership ceases. All other information is stored securely for a period of 7 years as required by Australian Taxation Law.

EMAIL NEWSLETTERS

Within this site we hold several mailing lists relevant to different locations around Australia and the world, these lists are solely used to market products from our site to our customers with all SPAM international guidelines taken into account. Creative Cottage Crafts only markets outside products if we feel they are relevant to the products and services we generally promote within the site and only ever send mail to you holding our name and business information.

INFORMATION COLLECTION
Creative Cottage Crafts obtains personally identifiable information only if we believe the information is relevant to our relationship with a client or to assist us in creating a relationship with a user. We obtain personally identifiable information about clients or users, directly from that client or user, primarily in the course of providing them with products, information and services.
Creative Cottage Crafts only obtains personal information from www.creativecrafts.com.au and its customers who leave their details personally either at the website or through joining the email list as all craft shows around Australia.

USE OF PERSONAL INFORMATION
We use personally identifiable information only in a manner consistent with this Privacy Policy. Personally identifiable information is available only to the owners of Creative Cottage Crafts and their employees, agents and contractors who have a business reason to have access to such information. Creative Cottage Crafts uses personally identifiable information to respond to our clients or users and to make decisions about the goods and services that we or our business partners provide or hope to provide to our clients or users. Creative Cottage Crafts may be required to disclose personally identifiable information by law or compulsory legal process.

Under no circumstances will we sell or provide your individual personal information to any third party or company.

SECURITY
Creative Cottage Crafts uses reasonable administrative, technical, personnel, and physical measures to safeguard personally identifiable information in its possession against loss, theft, and unauthorised use, disclosure or modification. Any information that we store about you is protected from unauthorised access through the use of multiple firewalls, secure passwords and sign in processes. Credit details are not stored on a computer.

ACCESS, CORRECTION AND DELETION
Whenever possible, Creative Cottage Crafts shall permit clients and users, the right to see the personally identifiable information that Creative Cottage Crafts has collected from them, in order for them to correct any information that may be incorrect and / or to instruct it to delete the information from its files.

COMPLIANCE
Creative Cottage Crafts shall take all appropriate steps to ensure compliance with this Privacy Policy. If for whatever reason, you feel that we have not lived up to our Privacy Policy or if you have any questions about this Privacy Policy, the practices of this web site or your dealings with Creative Cottage Crafts, please email us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We shall endeavour to respond to your email within 14 business days.

GENERAL
Creative Cottage Crafts is not responsible for the content or the privacy polices of websites to which it may provide links or the websites of its advertisers.

We reserve the right, at any time, to modify this Privacy Policy, in order to reflect changes in the law, self-regulatory initiatives and technology.

If you require further information as to privacy in Australia and your rights to privacy, please go to
www.privacy.gov.au.

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