Contact Us

Creative Cottage Crafts
PO Box 4002 
Taree DC  NSW 
2430  Australia 
Ph - (02) 6552 1843
Int Ph - 612 6552 1843
 Fax - (02) 6552 1846
Int Fax  - 612 6552 1846
mail@creativecrafts.com.au

Frequently Asked Questions

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General questions about the Card Design Of The Month Club
General questions about the website.
FAQs - Card Design Of The Month
General questions about the Card Design Of The Month Club
I understand that I'm joining to receive kits each month, but what happens if I want to cancel or I'm going away for awhile?

You may cancel your membership at any time. If you are going on holidays, overseas for a few months, or having an operation all you have to do is ring us and we can hold issues for you or suspend your membership until you return, or are well enough to continue with your kits. If you want your kit redirected at any time, no problem just ring us and we will send your kit to the address required. 

When is my credit card charged?
We do not process any credit card transactions before we are ready to despatch kits. Your card may be processed late in the afternoon and miss that days post, but it will be posted the next day, apart from weekends.
Can I pay in advance?
Yes you can, we have many members who pay for 3 months, 6 months or 12 months. When paying in advance we will notify you when your next payment is due. With the cost of money orders it is cheaper to pay a few months at a time.
How do I pay ?
Payment may be paid by credit card, direct deposit, money order or cheque. Please ring  for account details for direct deposits.
When do I pay?
Each kit must be paid in advance by the third week of the month as some months we may start our mail out on the 29th or 30th depending on what days these dates fall on and also our work load with getting ready for a show.
How many cards do I get each month?

The kit comes with a  coloured cover sheet showing 3 different cards. Included in the kit are all the components you need to make the 3 cards. There is also a coloured Adapted Design sheet which gives you 3 card ideas based on the underlying design in the kit.

How often do the kits come?

Delivery is monthly, 12 months of the year.

How much does the kit cost?

The kits cost $22.00 per month which includes postage for members. If you want to  purchase one kit now and then the cost is $25.00, this covers post and handling. The cost for a trial kit is $25.00 and if you become a member we will apply a credit of $3.00 to your next kit.

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